Material Customer Service Associate Job at Kaiser Permanente, Honolulu, HI

SklhUW5ycGI1TzBkZUF1Mnltc3RjaTk2
  • Kaiser Permanente
  • Honolulu, HI

Job Description

Job Summary:
Under indirect supervision, orders and replenishes items, materials or services of non-technical, technical or specialized nature which are usually made, altered or customized to specific needs and specifications that detail, in technical terms, required physical, chemical or other properties; assists in training Inventory Associate and other clerical staff.

Essential Responsibilities:


  • Advises customers to develop and maintain appropriate inventory minimum and maximum target levels; assists customer with material inventory needs which may include research.
  • Ensures that established replenishment cycle results in most accurate, timely, and efficient delivery of supplies to customers.
  • Develops and maintains effective physical organization of storerooms and storage areas that respects Program and regulatory agency standards.
  • Rotates dated items appropriately.
  • Advises customers to eliminate non-standard supply items from inventory.
  • Acts as liaison for customers for national product standards.
  • Demonstrates exceptional customer service with variety of internal and external customers.
  • Acts as effective resource and liaison for Material Services.
  • Provides reliable, useful product information to customers.
  • Identifies and devises action plans to enhance utilization of goods and services.
  • Functions effectively as adjunct medical office team member while advocating prudent application of national and divisional Material Services and financial control standards.
  • Assists training for health care team members and Material Services staff members on Material Services practices.
  • Provides information to health care team members and Material Services staff members on Material Services practices.
  • Effectively manages and resolves emergency situations, such as stock outages and equipment failures.
  • Edits requisitions and confers with issuing department regarding requirements, specifications, quantity and quality of merchandise and delivery schedules; places orders by utilizing material computer system.
  • Carries out necessary follow-ups and expediting activities to insure proper delivery schedules.
  • Keeps management informed of problem areas and takes constructive corrective action.
  • Insures proper inventory levels are maintained.
  • Interprets inventory printouts; provides information, projections and recommendations for purchase standardization, quality, amounts or equivalency.
  • Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
  • Performs other duties and accepts responsibility as assigned.

Basic Qualifications: Experience


  • One (1) year experience in material services or purchasing.
Education


  • High School Diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements.
License, Certification, Registration
  • N/A
Additional Requirements:
  • Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, teamwork, conflict resolution, and problem solving.
  • Demonstrated knowledge of and skill in word processing, spreadsheets, database, and inventory management information systems PC applications.
  • Talking to co-workers, customers, outside vendors, and on the telephone.
  • Reading, writing, speaking and understanding English.
  • Training/giving and receiving instructions.
  • Mathematical ability, attention to detail (e.g., organization, prioritization, proofing), concentration and alertness.
Preferred Qualifications:


  • Some experience or exposure to the healthcare industry, including basic knowledge of medical terminology and healthcare supplies.
  • Certification in material management (e.g., APICS or PMA).
  • Associates degree in business administration, hospital administration, or economics.
PrimaryLocation : Hawaii,Honolulu,Moanalua Ancillary Building
HoursPerWeek : 20
Shift : Variable
Workdays : Sun, Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 12:01 AM
WorkingHoursEnd : 11:59 PM
Job Schedule : Part-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : HL5|UNITE HERE|Local 5
Job Level : Entry Level
Job Category : Materials Management,Facility Services & Materials Management
Department : Moanalua Medical Center - Central Supply - 1201
Travel : No
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Job Tags

Part time, Local area, Shift work,

Similar Jobs

Get It - Marketing

Licensed Insurance Sales - State Farm exp - Remote Job at Get It - Marketing

Remote Opportunity for a Licensed Insurance Representative Are you passionate about helping others and achieving success as part of...  ...the team Who We're Looking For: Previous experience with State Farm is a must for remote roles; in-house opportunities are... 

Amentum

Declassification Analyst Job at Amentum

Declassification Analyst Location Washington, DC : R0100839 On Site Washington, District of Columbia, United States Full time Amentum is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations... 

Affirmations

Client Support Specialist-Remote Job at Affirmations

&##128188; Client Support Specialist Remote | No Experience Needed | Training Provided &##128205; Work From Home | &##128588; Background Friendly | &##127891; No Degree Required &##128270; About the Role Were looking for friendly, coachable, and motivated individuals... 

Independent Lake Camp

Summer Camp Counselor Job at Independent Lake Camp

 ...Calling all adventurers, sports gurus, creators, coaches and performers far and wide! Independent Lake Camp is on a mission to create the best summer ever for their campers and we need you on board! If youre looking for a role where you can share your skills, teach... 

Comfort Suites - Prestonsburg, KY

Room Attendant Job at Comfort Suites - Prestonsburg, KY

Don't like working late nights or early mornings, then a room attendant job is for you! Day shifts only!Whether someone is traveling for work or pleasure, they want a clean and comfortable hotel room to rest and recharge for the next day. As a room attendant, you will...