Job Description

Help Desk Analyst 4for Grants & Legislative Analysis Section Local Candidates Strongly Preferred In Person - Interview  Knowledge, Skills, and Abilities Advanced computer skills are required that aligns with the Job Description.Ability to multitask and to determine root cause of problems and implement solutions, and resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions. In addition, customer relations skills; good verbal and written communication skills; and proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook). Skill Required / Desired Amount of Experience Advanced computer skills are required that aligns with the Job Description Required 8 Years Ability to multitask and to determine root cause of problems and implement solutions, Required 8 Years Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions Required 8 Years customer relations skills Required 8 Years good verbal and written communication skills Required 8 Years proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook) Required 8 Years

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