Customer Service Representative - Entry Level - Immediate Hire Job at ACI, Columbus, OH

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  • ACI
  • Columbus, OH

Job Description

We are a mission-focused marketing and outreach agency dedicated to supporting nonprofits, advocacy groups, and social impact organizations. Our mission is clear: to amplify meaningful causes and foster authentic connections through compassionate, human-centered engagement.

As we expand, we’re seeking a passionate Customer Service Representative (Outreach & Engagement) to join our team and become a powerful voice for positive social change.

About the Role

As a Customer Service Representative, you will be at the frontline of community outreach—engaging with the public at live events, representing impactful nonprofit campaigns, and communicating mission-driven messages with clarity and empathy. Your role will help build lasting supporter relationships and boost campaign visibility.

🔹 Key Responsibilities:

  • Represent nonprofit and advocacy organizations at local outreach events and fundraisers

  • Deliver clear, empathetic, and compelling messages to educate and inspire supporters

  • Build meaningful connections with donors, volunteers, and community members

  • Collaborate with outreach teams to maximize campaign reach and impact

  • Serve as a professional, authentic ambassador for social causes and nonprofit partners

🔍 What We’re Looking For:

  • Strong verbal communication and interpersonal skills

  • Genuine passion for nonprofit work, advocacy, or community engagement

  • Positive, team-oriented mindset with eagerness to learn and grow

  • Ability to thrive in a fast-paced, public-facing environment

  • No prior experience required—comprehensive paid training provided

  • Must be 18+ and legally authorized to work in the U.S.

🌟 Why Join Our Team?

  • Work with a values-driven agency dedicated to making a real social impact

  • Gain hands-on experience in public engagement, nonprofit advocacy, and grassroots outreach

  • Access clear career growth and promotion opportunities based on merit

  • Thrive in a supportive, inclusive workplace that champions creativity and compassion

  • Opportunity to travel locally to exciting outreach events and campaigns

💬 Make a Difference—One Conversation at a Time

Whether you’re launching your career or searching for meaningful, mission-aligned work, this role offers a unique chance to grow professionally while supporting causes that truly matter.

Job Tags

Full time, Local area,

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